TENON Technologies
Professional Services for your Technical Needs
Technical Support
Technical Support Technology is moving closer to the end user as firms move more business processes online. In fact, CIOs surveyed for Robert Half Technology's IT Hiring Index and Skills Report listed increased customer/end-user support as a key factor influencing hiring decisions. Demand is growing for those skilled in supporting and training internal and external customers, including help desk analysts and managers, systems administrators and technical trainers.
Typical responsibilities for technical support professionals include:
Managing end-user hardware and/or software support; troubleshooting as needed
Training the end-user community on new systems; answering technical questions about equipment and software applications
